Frequently Asked Questions
Shipping methods:
For your best service, so that you receive your orders quickly and at your place, we work exclusively with the courier company General Post (Courier).
At the same time, there is also the possibility, only for the residents of Crete, of sending parcels with KTEL.
The minimum order is €15
Here are the charges in detail:
Cash on delivery cost: +€1.50
A. Chania (within the city)
Pickup from the store or with free delivery to your place, with a minimum order of more than €25.
B. Prefecture of Chania:
1. Pick up from the store
2. Shipping by KTEL: €6
3. Shipping by Courier:
Parcel (Small) up to 3 kg: €2.50
Parcel (Medium) up to 8 kg: €4.50
Parcel (Large) up to 15 kg: €7.00
Parcel (Xlarge) up to 23 kg: €11.00
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C. Rest of Crete:
1. Shipping by KTEL, cost €6 (regardless of weight)
2. Shipping by Courier:
Parcel (Small) up to 3 kg: €2.80
Parcel (Medium) up to 8 kg: €6.50
Parcel (Large) up to 15 kg: €9.00
Parcel (Xlarge) up to 23 kg: €14.00
Free Shipping Crete:
For purchases over €35, for packages (Small) up to 3 kg.
For purchases over €45, for parcels (Medium) up to 8 kg.
For purchases over €75, for parcels (Large) up to 15 kg.
For purchases over €100, for parcels (XLarge) up to 23 kg.
D. Rest of Greece:
1. Shipping by Courier:
Parcel (Small) up to 3 kg: €3.30
Parcel (Medium) up to 8 kg: €7.20
Parcel (Large) up to 15 kg: €12.80
Parcel (Xlarge) up to 23 kg: €19.00
Free shipping rest of Greece:
With purchases over €45 and only for parcels (Small) up to 3 kg.
There is no free shipping for parcels over 3 kg.
Payment methods:
For Chania (Inside the city)
Collection from the store or with free delivery* and payment upon receipt of the products.
*Minimum order 25 euros.
For the rest of the regions:
Cash on delivery at your location and payment upon receipt of the products.
By credit card through the secure environment of Pay Center Piraeus.
Payment via Paypal.
By bank deposit or e-banking to the account:
PIRAEUS IBAN: GR9601727580005758020635655 Beneficiary: IOANNIS VENETAKIS
EUROBANK IBAN: GR6902602870000470201265385 Beneficiary: IOANNIS VENETAKIS
Pricing Methods
Retail receipt upon delivery of the product to your location.
Invoice if you are self-employed or a company. You have the possibility to request an invoice to be issued during your order.
By creating an account in our eshop you will have access to your customer record where all orders are registered.
